Shipping
Shipping is available worldwide.
Please allow 1-2 days for standard orders to be processed and dispatched.
Orders will be dispatched Monday - Friday only. Weekend orders will be shipped the following business day.
Delivery times are not in our control and will depend on the courier.
Australian Shipping
Australian standard shipping is free on all orders.
Express shipping is available at a flat rate of $15 or free for orders over $400.
International shipping
For international orders we use Australia Post.
International shipping is available at a flat rate of $45AUD.
International orders may be subjected to import duties and taxes, which are calculated once a shipment arrives in your country.
Please note: Any fees and taxes on international orders are the responsibility of the customer. If you choose to return your order, these fees are non-refundable.
Please contact your local customs authority for applicable rates and charges as these vary between countries.
Returns
Returns and Exchanges
Returns are accepted within 14 days of delivery.
In order for returns to be accepted, items must be full price, in original condition, unworn, unaltered, unwashed and with their original tags attached.
We do not exchange, you will need to return the item/s, obtain a refund (provided the goods are in the acceptable condition) and then purchase your item.
If items are returned in breach of these conditions they will not be accepted for a refund and your return will be sent back to you at an additional charge.
Return postage is the customers responsibility. Please provide tracking as we are not accountable for lost or stolen parcels.
Sale items are not eligible for a refund/return so please choose carefully and consult our size guide for an accurate fit.
To request a return/refund please email info@minafinery.com.au